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 Pam Bennett Therapies Privacy Policy

 

My contact details

Name: Pamela Lizette Bennett

Address: April Cottage, High Street, Lower Brailes, OX15 5HW

Phone Number: 07887 661 253

E-mail:pam@pambennett.com

Website: pambennett.com

 

The type of personal information I collect

I currently collect and process the following information:

  • Name, address, mobile and home phone number and email address.

  • Details of health and medication taken, details of illnesses, accidents, injuries and hospital stays in the past.

  • The type of work you do (mainly to find out if there is heavy lifting or computer work which may effect muscles), exercise and other activities you do that may cause muscle injuries or stress.

  • Average amount of water, caffeinated drinks and alcohol.

 

How I gather the personal information and why I have it

All personal information I have is provided to me directly by you because I use the information that you have given me to assist in methods of treatment. A full and rounded picture of your state of health is important to do this.

I only ever share this information with others after getting your full permission.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are:

With your consent. You are able to remove your consent at any time. You can do this by contacting pam@pambennett.com

 

How I store your personal information

Your information is in the form of paper notes, it is kept securely stored in a locked filing cabinet. Your information is stored for 5 years, if you do not book another treatment with me all your notes are incinerated.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.

Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact me at  pam@pambennett.com if you wish to make a request.

 

How to complain

If you have any concerns about my use of your personal information, you can make a complaint to me at pam@pambennett.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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